Last Updated: January 24, 2026
Lapis Research Inc. (“Lapis,” “Lapis Research,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at lapistech.io and our web platform at app.lapis.tech (collectively, the “Platform”), along with all related services (collectively, the “Services”).
By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
When you register for an account, we collect:
When you subscribe to a paid tier, our third-party payment processors collect:
Note: We do not directly store your complete payment card information. This information is securely processed and stored by our payment processors (such as Stripe). Please review your payment processor’s privacy policy for more information on how they handle your payment data.
We collect and store the content, files, and data you upload, create, or share through our Platform, including:
When you contact us, we collect:
When you access our Platform, we automatically collect:
We use cookies and similar tracking technologies to enhance your experience. These include:
You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Platform.
We use Google Analytics to collect information about how users interact with our Platform. Google Analytics uses cookies and similar technologies to help us analyze usage patterns, understand feature adoption, and improve our Services. The information collected may include usage data, device and browser information, and approximate location information, and is processed by Google in accordance with its privacy practices. For more information, please review Google’s Privacy Policy at https://policies.google.com/privacy.
We use your personal information for the following purposes:
We do not sell your personal information to third parties. We may share your information in the following circumstances:
We share your information with trusted third-party service providers who assist us in operating our Platform and delivering our Services, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
If you use our Platform as part of a team or organization, your User Content and activity may be visible to other members of your team or organization, depending on your role and permissions.
We may disclose your information if required to do so by law or in response to:
If Lapis Research Inc. is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may share your information with third parties when you provide explicit consent or direct us to do so.
Lapis Research Inc. is based in Canada, and we primarily serve users in Canada and the United States. Your personal information may be transferred to, stored, and processed in Canada, the United States, or other countries where our service providers operate.
By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We take reasonable steps to ensure that your information receives an adequate level of protection in accordance with applicable privacy laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Backup Procedures: We maintain daily backups of data stored in our databases for a period of seven (7) days to protect against data loss and ensure business continuity. These backups are for disaster recovery purposes only and are not intended as a data archival service.
Account Information: We retain your account information for as long as your account is active. If you delete your account, we may retain certain information for a reasonable period to:
User Content: When you delete User Content from your account, it will be removed from our active systems. However, copies may remain in our backup systems for up to seven (7) days.
Marketing Data: If you opt out of marketing communications, we will retain your email address to ensure we do not contact you in the future.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You acknowledge and accept that you provide your information at your own risk.
You have the right to access and update your personal information. You can do this by:
You have the right to request a copy of your personal information and User Content in a structured, commonly used, and machine-readable format. To request a data export, please contact us at engineering@lapistech.io. We will make reasonable efforts to provide your data export within thirty (30) days of your request, subject to technical and operational feasibility.
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes). You may request deletion of your account and associated personal information by contacting us at engineering@lapistech.io. Where available, account deletion tools may also be provided through your account settings. We will make reasonable efforts to process deletion requests within a reasonable timeframe, subject to applicable legal and operational requirements.
You have the right to opt out of marketing communications at any time by:
Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account and use of our Services.
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
Note that disabling cookies may affect the functionality of our Platform.
Our Platform does not currently respond to “Do Not Track” signals from browsers.
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16 years of age, do not use our Platform or provide any personal information to us.
If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe we have collected information from a child under 16, please contact us at engineering@lapistech.io.
In the event of a data breach that poses a real risk of significant harm to you, we will:
Our ability to notify you depends on us having knowledge of the breach. We maintain monitoring systems and procedures to detect security incidents, but cannot guarantee we will always have immediate knowledge of every breach.
Our Platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party services before providing your personal information.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law. Under PIPEDA, you have rights regarding your personal information, including the right to access, correct, and challenge our handling of your data.
Depending on your location within Canada, additional provincial privacy laws may apply to the collection, use, and disclosure of your personal information.
For users in the United States, certain state privacy laws may provide additional rights, including:
If you are a U.S. resident and would like to exercise rights under applicable state privacy laws, please contact us at engineering@lapistech.io.
We do not comply with or accept:
DO NOT upload, store, or process any health information or data subject to HIPAA, PHIPA, or FISMA on our Platform. If you do so, you are in violation of our Terms and Conditions, and we may terminate your account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of our Services after the changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using our Services and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Lapis Research Inc.
Email: engineering@lapistech.io
Website: lapistech.io
If you have a complaint about how we handle your personal information, please contact us at engineering@lapistech.io. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may file a complaint with:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
If you have any questions regarding our Privacy Policy, feel free to contact us.