Frequently Asked Questions
Find answers to common questions about our platform and services.
We securely index your files from sources like Confluence, Google Drive, etc. The AI then categorizes and updates them continuously—so your content is always fresh.
Absolutely. We use enterprise-grade encryption and never share your documents with third parties.
Yes! Our Essential plan offers a limited free trial so you can explore Lapis risk-free.
Definitely. You can control who sees what by assigning role-based permissions to specific folders, projects, or document sets.
Most teams are up and running within a day. Our onboarding specialists will help you connect your data sources and configure the system to your needs.
Yes, especially for Enterprise customers. We can integrate with most document management systems, knowledge bases, and internal tools.
We support PDFs, Word documents, Excel files, PowerPoint presentations, Markdown, plain text, HTML, and many other common document formats.
Absolutely! We designed our system to complement and enhance your existing knowledge infrastructure, not replace it.
Still have questions?
Our team is ready to help with any other questions you might have.